About US

Money Back guarantee

Your satisfaction is our top priority and we're confident you'll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel at any time for a refund as follows.

Shared Hosting

  • No refund is applicable if you pay with bitcoin powered by CoinPayments.net.
  • If you cancel within 30 days you receive a full refund on your shared hosting services.
  • If you cancel after 30 days you will not receive any refund of the same.
  • If you register a domain with Hostpad when signing up, there is a domain fee that is non-refundable. This not only covers our costs, but ensures that you won't lose your domain name. You'll be free to transfer it (after required lock periods) or simply point it elsewhere at your convenience. You retain ownership of your domain until the end of its registration period unless you elect to extend it.
  • Our money-back guarantee applies to hosting plans, but does not apply to most add-on products, such as domains, given the unique nature of their costs.
  • There are no term commitments associated with your Hostpad account. There are no hidden fees or penalties for ending your term early should you elect to do so.
  • Terminated accounts are not eligible for refund if the termination occurred due to a violation of Terms of Service

Reseller Hosting

  • No refund is applicable if you pay with bitcoin powered by CoinPayments.net.
  • If you cancel within 7 days you receive a full refund on your reseller hosting services.
  • If you cancel after 7 days you will not receive any refund of the same.
  • If you register a domain with Hostpad when signing up, there is a domain fee that is non-refundable. This not only covers our costs, but ensures that you won't lose your domain name. You'll be free to transfer it (after required lock periods) or simply point it elsewhere at your convenience. You retain ownership of your domain until the end of its registration period unless you elect to extend it.
  • Our money-back guarantee applies to hosting plans, but does not apply to most add-on products, such as domains, given the unique nature of their costs.
  • There are no term commitments associated with your Hostpad account. There are no hidden fees or penalties for ending your term early should you elect to do so.
  • Terminated accounts are not eligible for refund if the termination occurred due to a violation of Terms of Service

Cloud VPS,Baremetal server

  • No refund is applicable for cloud vps & baremetal server.
  • If you register a domain with Hostpad when signing up, there is a domain fee that is non-refundable. This not only covers our costs, but ensures that you won't lose your domain name. You'll be free to transfer it (after required lock periods) or simply point it elsewhere at your convenience. You retain ownership of your domain until the end of its registration period unless you elect to extend it.
  • Our money-back guarantee does not applies to cloud & bare metal hosting plans, also does not apply to most add-on products, such as domains, given the unique nature of their costs.
  • There are no term commitments associated with your Hostpad account. There are no hidden fees or penalties for ending your term early should you elect to do so.
  • Terminated accounts are not eligible for refund if the termination occurred due to a violation of Terms of Service

openVZ VPS,KVM Linux VPS, KVM Linux Windows, Storage server

  • No refund is applicable for openVZ VPS,KVM Linux VPS, KVM Linux Windows, Storage server.
  • If you register a domain with Hostpad when signing up, there is a domain fee that is non-refundable. This not only covers our costs, but ensures that you won't lose your domain name. You'll be free to transfer it (after required lock periods) or simply point it elsewhere at your convenience. You retain ownership of your domain until the end of its registration period unless you elect to extend it.
  • Our money-back guarantee applies does not applies to openVZ VPS,KVM Linux VPS, KVM Linux Windows, Storage server plans and also does not apply to most add-on products, such as domains, back up, given the unique nature of their costs.
  • There are no term commitments associated with your Hostpad account. There are no hidden fees or penalties for ending your term early should you elect to do so.
  • Terminated accounts are not eligible for refund if the termination occurred due to a violation of Terms of Service